THIS CUSTOMER SERVICE AGREEMENT (the “Agreement”) describes the terms and conditions applicable to your relationship with Warranty of America. (“WarrantyofAmerica.com”) in connection with your extended service contract (the “Service Contract”) and the website located at www.WarrantyofAmerica.com (the “Website”). IF YOU USE OR CONTINUE TO USE THE WEBSITE, YOU AGREE TO THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE WITH THE TERMS OF THIS AGREEMENT, YOU ARE NOT PERMITTED TO USE THE WEBSITE. THIS AGREEMENT IS NOT A CONTRACT OF INSURANCE.
Your Extended Service Contract is provided by Provider in all states. Provider maintains insurance which secures the obligations of Provider and is defined and referred to herein and elsewhere as “Obligor.” In all states, the Extended Service Contracts are administered and serviced by Provider also referred to herein and elsewhere as “Administrator.” You understand and expressly agree that your Extended Service Contract and all rights, obligations and limitations in connection with your Extended Service Contract are covered, controlled and governed by the Extended Service Contract between you and Provider. You may contact Administrator if you have questions regarding this coverage or would like to make a claim. Administrator can be reached by phone at 954.251.4533.
You understand, acknowledge and agree that, except with respect to your obligation to make payments to Warranty of America, the Service Contract and all rights, obligations, limitations, and liabilities associated with the Service Contract are solely between you and Provider. Under no circumstances will Warranty of America be liable to you or any other person or entity for any damages of any kind whatsoever arising out of or in connection with or related to the Service Contract, this Agreement, and/or your rights and/or obligations under the Service Contract and/or this Agreement. The provisions of this paragraph shall apply regardless of the form of action, damage, claim, liability, cost, expense or loss, whether in contract, statute, tort, strict liability or otherwise. Notwithstanding the foregoing or anything to the contrary contained in this Agreement, to the extent this paragraph is not enforceable for any reason, any reference herein to Provider shall be deemed to include Warranty of America.
This Agreement and your online enrollment application contain the entire agreement between you, Warranty of America and/or Provider with respect to the Service Contract. In the event of a conflict between this Agreement and your online enrollment application, this Agreement shall control. This Agreement and your online enrollment application supersede all prior or contemporaneous communications, promises and proposals, whether oral, written or electronic, between you and Warranty of America or between you and Provider with respect to your purchase of the Service Contract.
Accidental Damage from Handling (provided as an upgrade for an additional monthly fee for Cellular Equipment only) covers operational or mechanical failure from handling (including drops, spills and other accidents) and does not include protection against normal wear and tear, theft, mysterious disappearance, misplacement, viruses, reckless, abusive, willful or intentional conduct associated with handling and use of the Covered Item, cosmetic damage and/or other damage that does not affect the unit functionality, damage caused during shipment between you and the service providers and any other limitations listed in the Limitations of Coverage section.
Authorized Servicer means a person authorized by Administrator to provide service for your Covered Item.
Breakdown means a mechanical or electrical failure or defect of the Covered Item(s) to perform their normal operation(s) as defined by the manufacturer. It includes a Breakdown experienced from normal wear and tear or caused by a direct result of a power surge.
Covered Item means Electronics, Appliances, Computers and Cell Phones that meet the following requirements:
Coverage Period means the period starting on the Effective Date. This Agreement will renew automatically on a monthly basis and will continue to renew until canceled or non-renewed by you or us, or if full payment is not received by us by the billing due date. The Coverage Period must continue without any lapse in payment (i.e., the Monthly Agreement Charge for this Agreement is not paid when due). If there is a lapse in payment a new agreement will only be issued if the Covered Item still qualifies by the standards shown above.
Monthly Agreement Charge means the monthly amount you agreed to pay for this program.
Electronics, including: Alarm Clocks, Camcorders (Analog and Digital), Cameras (Analog and Digital), Car Audio (Radios, Amplifiers, CD Players, CD Changers, Equalizers, Speakers, Subwoofers), Car Videos (DVD Players and Video Monitors), Home Audio Components (Non-Portable: Amplifiers, CD Players, CD Changers, CD Players/Recorders, CD Recorders, Equalizers, Receivers, Tuners), Home Speakers, Home Theatres in a Box, Home Video Products (DVD Players, TV/DVD Combos, TV/VCR Combos, TV/VCR/DVD Combos, Digital Video Recorders, Digital Satellite Systems, HDTV Receivers), MP3 Players, Portable Electronics (PDA’s, Satellite Radios, GPS, DVD Players, Telephones and Cellular Telephones), Radar Detectors, Boom boxes, Televisions (CRT Projection, CRT Televisions, Front Projectors, LCD Flat Panels, Micro display Rear, Projection and Plasma).
Appliances, including: Air Purifiers, Blenders, Bread Makers, Clothes Steamers, Coffee/Espresso Machines, Cook-tops, Dehumidifiers, Dishwashers, Disposals, Downdrafts, Dryers, Electronic Can or Jar Openers, Electronic Tooth Brushes, Electronic Shavers, Floor Cleaners, Food Processors, Freezers, Fryers, Griddles, Grills, Grinders, Hair Dryers, curling irons, flat irons, hot rollers, Humidifiers, Ice Machines (Free-standing), Indoor Grills, Irons, Juicers, Microwaves, Mini-Refrigerators/Freezers, Mixers, Ovens, Portable Heaters, Ranges, Range Hoods, Refrigerators, Rice Cookers/Steamers, Rotisseries, Electronic Ice Cream Makers, Electronic Pasta Makers Sewing Machines, Slow Cookers, Crock Pots, Steamers, Small Portable Appliances, Space Heaters, Stoves, Toaster or Toaster Ovens, Trash Compactors, Vacuums, Vacuum Sealers, Waffle Makers, Warming Drawers, Washers, Window Air Conditioners, and Wine Coolers.
Computers, including: Copiers, Desktop Computer Systems, External Electronic Computer Accessories and Electronic Peripheral Devices, Flat Screen Monitors, Laptop Computers, Monitors, Pocket PC’s, Printers (Laser, Dot Matrix, or Ink Jet), Printers (Multifunctional), and Paper Shredders.
Cellular Equipment and Accessories, including: Cellular Telephones, Standard Batteries, Cigarette Lighter Adapters, Leather Cases, Standard Chargers, and Standard Ear-Buds.
Upon the initial purchase of your Service Contract, you will be provided access to a web-based registration system through WarrantyofAmerica.com or you may call 954.251.4533 where you must register your eligible Covered Items. Subject to this Agreement, your Service Contract will repair or replace eligible Covered Items that are timely and correctly registered to your WarrantyofAmerica.com membership account due to Breakdown in such Covered Items.
Also, the following deductible and processing fees will apply when claiming pursuant to the Accidental Damage from Handling coverage (e.g. drops, spills), in addition to any shipping charges you may incur pursuant to Section 3 below: $50.00 for Cellular Equipment that retails for $500 or less and $150 for Cellular Equipment that retails for more than $500. If your issue falls under the standard warranty terms (i.e., a mechanical or electrical failure or Breakdown), no deductible or processing fee applies.
The web application or the phone support representative will request the serial number of your Covered Item and/or your membership number (provided when you register your Covered Items). All service is subject to Provider’s determination that you have complied with the terms and conditions of this Agreement. Only Breakdowns reported during the Coverage Period are eligible for service under the Service Contract.
You must provide to Administrator a valid receipt showing that the Covered Item was purchased during the Coverage Period or within six (6) months prior to the Effective Date.
Only repairs that have been authorized by Administrator prior to performance of work will be covered. Before you call Administrator, please verify that the failure of the Covered Item to function is not caused by circumstances such as the Covered Items not being switched on, being unplugged, or a fuse blown at the junction box. For Covered Items that use batteries as the prime power supply, or a remote control unit, please check that the batteries do not need replacing or recharging. You are responsible to back up all Computer software and data prior to commencement of a repair.
Other than with respect to the Accidental Damage from Handling coverage for Cellular Equipment, there is no deductible required to obtain service for your Covered Item. If your Covered Item is eligible for service, you will receive an authorization number and you will receive service on your Covered Item using the same type of service provided by the manufacturer’s warranty, which will be either:
Carry-In: Covered Products must be delivered and picked up by you at an authorized repair center (no more than 35 miles from your home address) during normal business hours. In the event a Covered Item must be shipped to an Authorized Servicer, we will pay for the return shipping cost, but we will not pay for the cost of shipping the Covered Item to the Authorized Servicer.
In-Home: Service will be performed in your home (you or another person who has reached the legal age of majority must be present at all times during the service call), or the Authorized Servicer or repair technician may opt to remove the Covered Item to perform service in-shop and will return the Covered Item upon completion. In the event a Covered Item must be shipped to an Authorized Servicer, we will pay for two-way shipping to the point of repair and thereafter. You will not be charged if an authorized technician comes to your house to repair a Covered Item unless your home is more than 30 miles from an Authorized Servicer.
Except as otherwise provided herein, the Service Contract provides the same protection as that provided by the Covered Item’s manufacturer’s or store brand warranty. Absent clear direction from such warranty provider, the determination of whether you will need to ship the Covered Item or take the Covered Item to a repair facility or whether a technician will come to your home, will be made by Provider in its sole discretion.
Notwithstanding anything to the contrary contained herein, coverage of Covered Items under the Service Contract is secondary to any other warranty including any extended warranty, insurance or indemnity available to you. Coverage is limited to only those amounts not covered by any Other Coverage. It is subject to the conditions, limitations, and exclusions described in this Agreement. In no event will coverage under this Agreement apply as contributing insurance. This Other Coverage clause will take precedence over a similar clause found in other warranty, insurance or indemnity language. If Provider repairs or replaces a Covered Item, you agree, if requested by Provider, to assign to Provider any rights of recovery that you may have against other persons or entities. You may not impair or waive any such rights.
Notwithstanding anything to the contrary contained herein, if no defect is found to your Covered Item or if the Breakdown of a Covered Item is not covered under this Agreement, you will be responsible for all costs incurred by Provider, including diagnostic tests and teardown. For example, if you shipped the Product to provider, you will be charged for the costs to ship the Covered Item back to you.
Covered Items will be replaced with a Covered Item of similar or enhanced features, at our discretion, if:
(1) The Covered Item cannot be repaired;
(2) The cost of the repair exceeds the original purchase price; or
(3) Parts are no longer available or are discontinued by the manufacturer.
Costs related to removal and re-installation of any Covered Item under this Agreement are not covered. All replaced Covered Items and/or parts become the property of Provider. Once a Covered Item is repaired or replaced, it continues to be eligible for additional repair or replacement pursuant to the Service Contract unless otherwise determined by Provider.
You may notify Provider that you desire to cancel your Service Contract for any reason by calling 954.251.4533 or logging in to WarrantyofAmerica.com. Cancellation becomes effective as of the last day of your then Service Month. Unless required by applicable law, you will not receive a refund if you submit your cancellation request in the middle of a Service Month. The Service Contract will automatically cancel if you do not pay the full Monthly Agreement Charge by the billing due date. Provider may cancel your Service Contract if you breach any of this Agreement, or at any time for fraud, material misrepresentation or non-payment by you, or if required to do so by a regulatory authority, by providing notice to the email address you provided to us. Notice of such cancellation, when possible, will be given to you in writing at least thirty (30) days prior to cancellation. If we cancel, you will receive a refund of the current Monthly Agreement Charge. Your rights under your Extended Service Contract will automatically terminate upon the cancellation of the Service Contract.
In the event that this Agreement is non-renewed by us, you will receive written notice ninety (90) days prior to the non-renewal. If this Agreement is non-renewed, you will be given two options: 1) continue paying the Monthly Agreement Charge and receive coverage for all existing Covered Items that have been registered prior to the effective date of the non-renewal for up to forty-eight (48) months; or 2) make payments up to the Agreement non-renewal date and only receive coverage up to the non-renewal date.
Once the Service Contract is cancelled or not renewed, Covered Items are no longer covered under the Service Contract. If your Service Contract is cancelled, or if you do not make full payment for a month by the due date therefore, and you subsequently make a payment, you will be purchasing a new Service Contract and will be subject to all of the terms of that new Service Contract. If your Agreement is terminated, we will not reinstate your Agreement.
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE WITH RESPECT TO THIS AGREEMENT OR WARRANTYOFAMERICA.COM’S SERVICES MUST BE COMMENCED WITHIN SIX (6) MONTHS AFTER THE CLAIM OR CAUSE OF ACTION ARISES OR SUCH CLAIM OR CAUSE OF ACTION SHALL BE BARRED.
WITHOUT LIMITING THE FOREGOING, YOU AGREE THAT THE AGGREGATE LIABILITY OF PROVIDER AND ITS STOCKHOLDERS, MEMBERS, PARTNERS, DIRECTORS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS AND ASSIGNS (EACH A “PROVIDER RELATED PARTY”) TO YOU FOR ANY ACTION, DAMAGE, CLAIM, LIABILITY, COST, EXPENSE OR LOSS IN ANY WAY ARISING OUT OF OR IN CONNECTION WITH OR RELATED TO THE SERVICE CONTRACT, THIS AGREEMENT, AND/OR YOUR RIGHTS AND/OR OBLIGATIONS UNDER THE SERVICE CONTRACT AND/OR THIS AGREEMENT SHALL BE LIMITED TO (I.E., MAY NOT BE MORE THAN, BUT CAN BE LESS THAN) THE FEES PAID BY YOU TO PARTICIPATE IN THE SERVICE CONTRACT DURING THE SIX MONTH PERIOD PRIOR TO THE DATE THAT THE APPLICABLE CAUSE OF ACTION AROSE.
IN NO EVENT SHALL PROVIDER OR ANY PROVIDER RELATED PARTY BE LIABLE TO YOU FOR ANY LOSS OF PROFITS, LOSS OF USE, OR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNATIVE DAMAGES OF ANY KIND WHATSOEVER, EVEN IF PROVDIER OR A PROVIDER RELATED PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND/OR WAS NEGLIGENT.
THE PROVISIONS OF THIS SECTION SHALL APPLY REGARDLESS OF THE FORM OF ACTION, DAMAGE, CLAIM, LIABILITY, COST, EXPENSE OR LOSS, WHETHER IN CONTRACT, STATUTE, TORT OR OTHERWISE. IN JURISDICTIONS THAT PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY, LIABILITY HEREUNDER IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
To start arbitration, either you or we must make a written demand to the other party for arbitration. This demand must be made within six (6) months of the earlier of the date the Breakdown occurred or the dispute arose. You and Provider shall agree on one arbitrator to conduct the arbitration and the arbitrator shall be selected pursuant to the applicable rules of the applicable Arbitration Organization. Each party shall be responsible for its own attorney, expert and other fees, unless such fees are awarded by the arbitrator to the prevailing party.
Unless otherwise agreed to by you and us, the arbitration will take place in the county and state in which Provider’s office is located. The arbitration shall be governed by the Federal Arbitration Act (9 U.S.C.A. § 1 et. seq.) and not by any state law concerning arbitration. The rules of the American Arbitration Association (www.adr.org) will apply to any arbitration under this Agreement. The laws of the state of Texas (without giving effect to its conflict of law principles) govern all matters arising out of or relating to this Agreement and all transactions contemplated by this Agreement, including, without limitation, the validity, interpretation, construction, performance and enforcement of this Agreement.
Any court having jurisdiction may enter judgment on the arbitrator’s award. If any part of this section, other than waivers of class action rights, is deemed or found to be unenforceable for any reason, the remainder shall remain enforceable. Notwithstanding anything to the contrary contained herein, if the waiver of class action rights contained herein is not enforceable as to any person or persons, the provisions of Section 16 of this Agreement shall apply to such person or persons only, and all other persons shall continue to be governed by the Arbitration Clause.
STATE SPECIFIC AMENDMENTS
In Arizona: Under “General Provisions,” #11 is amended to include: Arbitration may not conflict with the provisions of A.R.S. §§ 20-1095.04 and 20-1095.09.
In California: Under “General Provisions,” #1.a is amended to include the following: In the event you cancel this Agreement within sixty (60) days of receipt of this Agreement, you shall receive a full refund of any payments made by you under this Agreement. If you cancel your Agreement within sixty (60) days of receipt of this Agreement, and do not receive a refund or credit within sixty (60) days of receipt of the returned service Agreement, a ten percent (10%) penalty per month shall be applied to the refund. Under “General Provisions,” #11 is amended to include: This arbitration provision does not prohibit a California resident from following the process to resolve complaints as outlined by the California Bureau of Electronic and Appliance Repair (BEAR). To learn more about this process, you may contact BEAR at 1-800-952-5210, or you may write to Department of Consumer Affairs, 3485 Orange Grove Avenue, North Highlands, California, 95660, or you may visit their website at www.bear.ca.gov.
In Connecticut: Under “General Provisions,” #11 is amended as follows: The State of Connecticut has established an arbitration process to settle disputes arising from this Agreement. A written complaint may be mailed to: State of Connecticut, Insurance Department, PO Box 816, Hartford, CT 06142-0186, Attn: Consumer Affairs. The written complaint must contain a description of the dispute, the purchase price of the appliance, and a copy of this Agreement. The following statement has been added: In the event a Covered Item is being serviced by an authorized service center when this Agreement expires, the term of this Agreement will be extended for the failed Covered Item only until the Covered Item’s repair has been completed. Under “General Provisions,” #1 is amended to include the following: You do not have the right to cancel this Agreement if the Covered Item is lost, stolen or destroyed.
In Florida: Under “General Provisions,” #1.b is amended to include the following: In the event of cancellation by us, you shall be entitled to one hundred percent (100%) of the unearned pro-rata premium. Under “General Provisions,” #11 Arbitration has been deleted in its entirety.
In Georgia: Under “General Provisions,” #1 is amended to include the following: Cancellations will comply with Section 33-24-44 of the Code of Georgia. In the event of cancellation, we cannot demand immediate payment of the cost of all service provided to you. Any refund owed and not paid as required is subject to a penalty equal to 25% of the refund owed and interest of 18% per year until paid; however, such penalty shall not exceed 50% of the amount of the refund. Under “General Provisions,” #11 is deleted in its entirety.
In Michigan: The following statement has been added: If performance under this Agreement is interrupted because of a strike or work stoppage at our place of business, the effective period of the Agreement shall be extended for the period of the strike or work stoppage.
In New Hampshire: The following statement has been added: In the event you do not receive satisfaction under this Agreement, you may contact the New Hampshire Insurance Department at New Hampshire Insurance Department, 21 South Fruit Street, Concord, New Hampshire 03301, telephone number 603-271-2261.
In New Mexico: Under “General Provisions,” #1 is amended to include the following: A ten percent (10%) penalty per month shall be applied to refunds not paid or credited within sixty (60) days of receipt of returned service agreement. We may not cancel this Agreement without providing you with written notice at least 15 days prior to the effective date of cancellation. Such notice shall include the effective date of cancellation and the reason for cancellation. If this Agreement has been in force for a period of seventy (70) days, we may not cancel before the expiration of the Agreement term or one (1) year, whichever occurs first, unless: 1) you fail to pay any amount due; 2) you are convicted of a crime which results in an increase in the service required under the Agreement; 3) you engage in fraud or material misrepresentation in obtaining this Agreement; or 4) you commit any act, omission, or violation of any terms of this Agreement after the Effective Date of this Agreement which substantially and materially increase the service required under this Agreement.
In North Carolina: Under “General Provisions,” #1.b is amended to include the following: We may not cancel this Agreement except for nonpayment by you or for violation of any of the terms and conditions of this Agreement.
In Oklahoma: The following statement has been added: Notice: This Agreement is not issued by the manufacturer or wholesale company marketing the Covered Items covered by this Agreement. This Agreement will not be honored by such manufacturer or wholesale company.
In South Carolina: The following statement has been added: If you purchased this Agreement in South Carolina, complaints or questions about this Agreement may be directed to the South Carolina Department of Insurance, P.O. Box 100105, Columbia, South Carolina 29202-3105, telephone number 803-737-6180.
In Texas: The following statement has been added: Unresolved complaints or questions concerning the regulation of service Agreements may be addressed to the Texas Department of Licensing and Regulation at PO Box, 12157, Austin, TX 78711, telephone number 800-803-9202.
In Utah: Under “General Provisions,” #1 cancellation is amended as follows: we can cancel the Agreement during the first sixty (60) days of the initial annual term by mailing to you a notice of cancellation at least thirty (30) days prior to the effective date of cancellation, except that we can also cancel the Agreement during such time period for nonpayment of premium by mailing you a notice of cancellation at least ten (10) days prior to the effective date of cancellation. After sixty (60) days have elapsed, we may cancel the Agreement by mailing a cancellation notice to you at least ten (10) days prior to the cancellation date for cancellations due to nonpayment of premium, and thirty (30) days prior to cancellation date for any of the following reasons: (a) material misrepresentation; (b) substantial change in the risk assumed, unless we should reasonably have foreseen the change or contemplated the risk when entering into the Agreement; or (c) substantial breaches of contractual duties, conditions, or warranties. Under Section (H) “General Provisions,” the following statement has been added: Proof of loss should be furnished by you to us as soon as reasonably possible. Failure to furnish such notice or proof within the time required by this agreement does not invalidate or reduce a claim. Section (H) “General Provisions” #11 is amended as follows: Binding Arbitration: Any matter between you and the Company may be subject to arbitration as an alternative to court action pursuant to the rules of the American Arbitration Association or other recognized arbitrator, a copy of which is available on request from the Company. Any decision reached by arbitration shall be binding upon both you and the Company. The arbitration award may include attorney’s fees if allowed by state law and may be entered as a judgment in any court of proper jurisdiction. There is no time limit to request arbitration. The following statement has been added: Coverage afforded under this Agreement is not guaranteed by the Property and Casualty Guarantee Association.
In Washington: Under “General Provisions” #1 is amended to include the following: We may not cancel this Agreement without providing you with written notice at least twenty-one (21) days prior to the effective date of cancellation. Such notice shall include the effective date of cancellation and the reason for cancellation. The following statement has been added: Obligations of the obligor are insured by a service agreement reimbursement policy with WOA Insurance Company, 5011 S State Road 7, Suite 106, Davie, FL 33314. You may make a claim directly with WOA Insurance Company who insures the obligations under this contract, at the following address: WOA Insurance Company, 5011 S State Road 7, Suite 106, Davie, FL 33314.
In Wisconsin: Under “General Provisions,” the following statement has been added: You will be made whole before the insurer may retain amounts it has recovered. “How to File a Claim” is amended to include the following: Proof of loss should be furnished by you to Administrator as soon as reasonably possible and within one (1) year after the time required by this Agreement. Failure to furnish such notice or proof within the time required by this Agreement does not invalidate or reduce a claim. The following statement has been added: Notice: THIS AGREEMENT IS SUBJECT TO LIMITED REGULATION BY THE OFFICE OF THE COMMISSIONER OF INSURANCE. Under “General Provisions,” #11 is amended to include the following: Arbitration must be agreed to by all parties involved. Under “General Provisions,” #5 is amended to include: We can only change the rate upon renewal. Any rate increase will not exceed 25% of the Monthly Agreement Charge. Under “Exclusions,” the following statement has been removed: Unauthorized repairs and/or parts.
In Wyoming: Under “General Provisions,” #11 is amended to include the following: Arbitration can only be final and binding, if agreed to by the parties involved, and in a separate written Agreement. The following statement has been added: This Agreement does not exclude pre-existing conditions.
In Alabama, Arkansas, Missouri, New York, Oregon, South Carolina, Vermont, and Washington: The following statement has been added: Emergency repairs: In the event an emergency repair is required outside of the normal business hours of Administrator, you may engage your own licensed repair provider without prior authorization. Emergency repair is defined as a Breakdown that creates a risk to health or property and that such failure requires an immediate repair be made.
In Alabama, Arkansas, Hawaii, Maryland, Minnesota, New York, South Carolina, Texas, Washington, and Wyoming: Under “General Provisions,” #1 is amended to include the following: If you cancel your Agreement within thirty (30) days of receipt of your Agreement and do not receive a refund or credit within thirty (30) days of receipt of the returned service Agreement, a ten percent (10%) penalty per month shall be applied to the refund.
In Alabama, Arkansas, Arizona, Hawaii, Missouri, New Hampshire, New Mexico, New York, South Carolina, Texas, Utah, and Washington: The following statement has been added: This Agreement does not exclude pre-existing conditions.
In Arizona, Florida, Georgia, Nevada, Oklahoma, and Wisconsin: Under “General Provisions,” #1.a is replaced the following: You may cancel this Agreement for any reason at any time. To cancel this Agreement, you must provide notification to Administrator or us. If you cancel this Agreement, you will receive a refund of the current Monthly Agreement Charge. Your Agreement will automatically terminate for non-payment of the full Monthly Agreement Charge by the billing due date. If your Agreement is terminated, we will not reinstate your Agreement.
In Arkansas and Missouri: The following statement has been added: This is not a contract of insurance. Our obligations are insured by a contractual liability insurance policy with WOA Insurance Company, 5011 S State Road 7, Suite 106, Davie, FL 33314. If Administrator does not pay a claim or provide service within sixty (60) days of submitting the claim, the claim can be submitted to WOA Insurance Company, 5011 S State Road 7, Suite 106, Davie, FL 33314. A claim against the provider may include a claim for return of the unearned provider fee in the event of a cancellation.
In Alabama, Arizona, Connecticut, Georgia, Illinois, Kentucky, Montana, New Hampshire, New York, North Carolina, Ohio, Texas, Utah, Wisconsin and Wyoming: The following statement has been added: This is not a contract of insurance. Our obligations are insured by a contractual liability insurance policy with WOA Insurance Company, 5011 S State Road 7, Suite 106, Davie, FL 33314. If Administrator does not pay a claim or provide service within sixty (60) days of submitting the claim, the claim can be submitted to WOA Insurance Company, 5011 S State Road 7, Suite 106, Davie, FL 33314.
In Hawaii, Minnesota, Nevada, Oregon, and South Carolina: The following statement has been added: This is not a contract of insurance. Our obligations are insured by a contractual liability insurance policy with Underwriter WOA Insurance Company, 5011 S State Road 7, Suite 106, Davie, FL 33314.